Privacy Policy
Last updated: April 2026
Library eHub (“we”, “our”, “us”) operates libraryehub.com, a digital eBook store. This policy explains what personal data we collect, why we collect it, and how it is used.
1. Information We Collect
When you create an account or place an order, we may collect your name and email address, account login credentials, and your purchase history and download activity.
Payment information (credit card details, billing address) is collected and processed exclusively by our payment processors — Stripe and PayPal. We never see or store your full payment details.
2. How We Use Your Information
- Create and manage your account
- Fulfil your eBook purchases and grant download access
- Send order confirmation and download emails
- Respond to support enquiries sent to support@libraryehub.com
3. eBook Delivery
eBook files are stored and delivered via Amazon Web Services (AWS) S3 using pre-signed, time-limited download links. Files are not stored on our web servers and cannot be accessed without a valid, unexpired download link.
4. Third-Party Services
We use the following third-party services, each of which has its own privacy policy:
- Stripe and PayPal — payment processing
- Amazon Web Services (S3) — secure file storage and delivery
- WooCommerce — e-commerce platform
5. Cookies
Our site uses cookies to keep you logged in and to remember your shopping session. We do not use tracking or advertising cookies.
6. Your Rights
You may at any time request access to the personal data we hold about you, request correction of inaccurate data, or request deletion of your account and associated data. To exercise any of these rights, email us at support@libraryehub.com.
7. Data Retention
We retain your account and purchase records for as long as your account is active, or as required by applicable law.
8. Contact
Questions about this policy? Contact us at support@libraryehub.com.